What Information We Hold and Why
When you open an account with us, we collect your name, email address, phone number, and the payment method you use — whether that is DANA, OVO, or GoPay. We log transaction records tied to your wallet activity so we can verify deposits, process withdrawals, and
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keep your account history accurate. Device and session data — your browser type, IP address, and mobile access patterns — are recorded automatically to protect your account from unauthorised access. If you contact our support team, we keep a record of that conversation. We do not
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sell your personal data to third parties. Data shared with payment processors like DANA, OVO, and GoPay is limited to what those services need to complete a transaction. Players in Batam and across Indonesia access our platform under conditions that depend on local law and eligible
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regions, and our data practices align with those requirements. We retain your account data for as long as your account remains active and for a reasonable period afterward as required by applicable standards. You can ask us to review, correct, or remove your data at any
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time by reaching our support team through the channels listed on this page.
Service availability depends on eligible regions and local law. Users should check local rules before opening an account.